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About my Career

We all study in education to achieve our goals and wish to work in a particular area in life, whether it's building, technology, astronomy, television etc. Here you can find out how I progressed as the years go on, this page will develop over time.

Homebase
Back in college I started my part time work at a retail superstore called Homebase. It was a local place and somewhere I will not forget. Working in retail has its ups and downs. From working on tills, to advertising, managing seasonal section of the store (both stock levels and selling the goods to the masses) felt great. On top of this I managed to be the only member of staff to be part of 3 departments (home world, DIY and seasonal).

In order to cover all these departments I had to help with customer order management, paint mixing, cutting worktops and wood (mdf, plywood, hardboard, contiboard etc), carrying out furniture (bbqs, garden tables, patio heaters and more) to customers vehicles as I kept on selling high price goods. One minute I could be manning the information desk (dealing with incoming calls, refunding items, organising staff on the shop floor as well as keeping customers happy) to ending up on the tills or collecting the trolleys.

My career with Homebase span over five years from the age of 16 to 22. It's a good achievement for a student and not many can beat that duration or the total work load I handled. Over the years I could easily say that "I have worked with over 100 members of staff" (mostly students). There are many great moments and I had learnt a lot that will pay off when I'm old. As my education was progressing, I finally left this job to start my career in IT.

Pall Europe
I started this job during the 3rd year (sandwich year) of university degree to develop my skills in the IT industry. This work help me understand some of the theories in our university units during the first, second and final year of the course.

At Pall I worked in a desktop support role that covered mainly second line and desktop work. This meant that I had to fix problems with computer hardware, installing and configure software, create images for new computers and manning the phones during busy periods (covering first line work). As well as the computer support, I also assisted with networking issues, making up network cables, connecting computer to new network points (patching in wall ports and to switches with the assistance of the WAN team) and assisting 3G, broadband and VPN. After 13 months at Pall I went back to university to complete my degree.

VT Group
Between this job and my last job I was out of work for the final year pf the year of my degree so that I could ensure I achieved the best degree result possible. Within a year, I was back in work with VT Group. This work involves working from my desk in a first and second line role supporting up to 8000 users (within a team). The work can vary from small jobs like password resets to installing software, creating and managing user accounts and working on Windows Server 2003 to fix a number of problems (such as Printing, Citrix sessions and so on). More information about this can be found from my CV. I've been with VT Group over a year. Who knows how long I will be here, unless there's a better offer out there? If so please contact me.

IT Experience

Over the course of my IT career both inside industry and out I have worked with a range of technologies. They include:


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